Customer Information Page
ADDRESS
Nottingham
Brighton and Hove, Hove
BN3 3JG
This was a reactive project started in February 2023 and was completed April 2023.
Scope:
- 1x 10 storey scaffold & 1x 11 storey scaffold
- 58m of <1’’ welded riser
- 94m of <1’’ welded lateral
- 14 lateral entry points
- 3 x lateral valves
This was a reactive job; the client’s depot cut off the existing gas supply as a precautionary measure after a gas escape on the existing gas supply. We were tasked by the client to install a replacement gas riser system. As this was a gas off project and not planned replacement works, the residents were already of gas, so the engineers had to work long hours to make sure the residents were back on gas as soon as possible.
As this work was in Hove and very close to the Atlantic Ocean, the pipework could not be constructed in the usual steel so stainless steel was used due to its ability to withstand the increased salt in the air.
Contact?
If you have any further questions, please do not hesitate in contacting our CLO’s on the contact information below.
Phone: 01322 333921
Alternative Phone: 0800 500 3025
E-mail: SamPreston@ghpreston.com
E-mail: Enquiries@ghpreston.com
CONTACT US
Will I need to take time off work?
A. No, our engineers will work around you. As long as you have given your contact details, the engineers will be able to arrange a visit to best suit you; they work evenings and weekends. However if you are free in the weekday, you will have a much better chance of an appointment, which will cause you minimal issues at a later date.
Will the balance on my gas meter be affected?
A. No. The balance you currently have on your gas meter at the point of the meter move will be the same balance shown on the gas meter on reconnection.
Do I need to inform my gas shipper?
A. No. The works will not affect your balance and will not affect the amount of gas you use.
Will I be without gas?
A. This depends on if you have had your work completed prior to the disconnection date. If both appointments have been completed and your meter has been moved to the new system prior to the disconnection, your gas will see no interruption If your meter has NOT been moved to the new system at the point of disconnection then your property will be cut off gas and you will need to arrange for the engineers to come back to your property which may not be immediate as they will have other works to move onto.
What if I haven’t had my meter moved on to the new supply yet?
A. This is why it is important to provide your details at the earliest opportunity. This can be done via phone, letter, text, speaking to CLO, or speaking to the team carrying out the work onsite. You will need to book an appointment with the riser team or meter fitter carrying out the work. Their number can be found on one of the previous letters sent, or you can call the office to arrange an appointment on the below contact details.
I don’t currently use gas but might change my appliances to gas in the future, should I make someone aware of this?
A. Yes. If you don’t currently use gas but might do in the future, you will need to obtain a ‘Meter Point Reference Number.’ We cannot install a gas supply until you have obtained this and we will only be able to leave a valve outside your property for future use. If you obtain an MPRN number while we are still working on the property, we can install a gas supply
I have a gas meter but do not want gas – Do these works need to be completed?
A. This depends on if you are a tenant or property owner. If you own the property, then at your discretion, you can choose to not have the works done. If you are a leaseholder or tenant, the works need to be completed.
Will I be charged for these works
A. No. These works are FOC and there will be no cost to the residents or freeholders.
Do you have permission for these works with the landlords / property agents or council?
A. Yes. Depending on if your building is council owned or managed by a property agent, SGN have agreed with the relevant party that the works can go ahead prior to the residents receiving any notification of works. If you are the freeholder of a property, these works can be refused at your discretion, however the gas supply will be disconnected.
